Privacy policy

Last Updated: 1 September 2026

At Anika Saree, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit or use our website, place an order, contact us, or otherwise interact with our services.

By accessing or using the Anika Saree website, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described below.

1. About This Privacy Policy

This Privacy Policy applies to information collected through:

  • The Anika Saree website
  • Online orders and purchases
  • Customer support interactions
  • Phone calls, emails, and other communications with us
  • Promotional or marketing communications
  • Any other services or interactions through which you provide information to Anika Saree

This policy should be read together with our Terms & Conditions, Cancellation Policy, Shipping Policy, Return/Refund Policy, and other applicable website policies.

2. Information We Collect

We may collect different types of information depending on how you interact with us.

A. Personal Information

When you place an order, create an account, contact us, or otherwise interact with our website, we may collect information such as:

  • Full name
  • Mobile/telephone number
  • Email address
  • Billing address
  • Shipping/delivery address
  • Postal/PIN code
  • City, state, and country
  • Order and purchase information
  • Information provided during customer support interactions

B. Payment Information

When you make a payment through our website, payment-related information may be processed by our payment gateway or other authorized payment service providers.

Depending on the payment method, information may include transaction details, payment status, and limited payment-related information.

Anika Saree does not intentionally store complete debit card, credit card, banking passwords, UPI PINs, or other sensitive payment credentials on its own servers. Payment information is generally processed by authorized third-party payment service providers in accordance with their applicable privacy and security practices.

Customers should never share their OTP, UPI PIN, card PIN, CVV, password, or banking credentials with Anika Saree employees or anyone claiming to represent Anika Saree.

C. Device and Technical Information

When you visit our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Website pages visited
  • Date and time of visits
  • Referring website or source
  • General website usage information
  • Cookies and similar technologies

This information may be used to improve website performance, security, functionality, and user experience.

3. How We Use Your Information

We may use the information collected from you for legitimate business purposes, including:

Order Processing and Fulfilment

  • Processing and confirming orders
  • Verifying customer information
  • Processing payments
  • Packing and shipping products
  • Delivering orders
  • Providing order updates
  • Handling returns, refunds, exchanges, or other eligible requests
  • Communicating with customers regarding their orders

Customer Support

We may use your information to:

  • Respond to enquiries
  • Resolve complaints
  • Provide customer support
  • Verify your order or account
  • Communicate regarding delivery or other service-related matters

Website Improvement

We may use information to:

  • Improve our website
  • Understand how customers use our website
  • Improve product offerings
  • Improve website functionality and performance
  • Detect technical problems
  • Maintain website security

Fraud Prevention and Security

We may process information to:

  • Detect and prevent fraudulent transactions
  • Identify suspicious activity
  • Protect our customers and business
  • Prevent unauthorized access
  • Investigate potential misuse of our website or services

Legal and Regulatory Compliance

We may use or disclose information when reasonably necessary to:

  • Comply with applicable laws and regulations
  • Respond to lawful government or regulatory requests
  • Enforce our terms and policies
  • Protect our legal rights
  • Resolve disputes
  • Prevent or investigate fraud, abuse, or illegal activity

4. How We Share Your Information

Anika Saree does not sell or rent your personal information to third parties for their independent marketing purposes.

However, we may share necessary information with trusted third parties and service providers when required to operate our business.

These may include:

Payment Service Providers

Payment information may be shared with or processed by authorized payment gateways and financial service providers to process transactions securely.

Courier and Delivery Partners

We may provide information such as your:

  • Name
  • Delivery address
  • Mobile number
  • PIN code
  • Order details

to courier companies, logistics providers, and delivery partners so that your order can be delivered successfully.

Technology and Service Providers

We may use third-party providers for services such as:

  • Website hosting
  • Website maintenance
  • Analytics
  • Cloud storage
  • Customer support
  • Communication services
  • Security services
  • Marketing or advertising services

Such providers may have access to information only to the extent reasonably necessary to perform services on our behalf.

Legal Authorities

We may disclose information where required or permitted by applicable law, court order, legal process, government authority, or regulatory requirement.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

  • Keep items in your shopping cart
  • Remember certain preferences
  • Maintain website functionality
  • Understand website traffic
  • Improve website performance
  • Provide relevant content or advertising
  • Detect security issues and fraudulent activity

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the website.

6. Marketing and Promotional Communications

With your consent where required, we may use your contact information to send:

  • Promotional offers
  • Discounts
  • New product announcements
  • Sales information
  • Special offers
  • Other marketing communications

Marketing communications may be sent through channels such as email, SMS, WhatsApp, telephone calls, or other available communication methods.

You may request to stop receiving promotional communications at any time by contacting us or using the available unsubscribe/opt-out option.

Please note that even if you opt out of marketing communications, we may continue to send essential service-related communications, such as order confirmations, payment updates, shipping notifications, delivery information, or other necessary transactional messages.

7. Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

Security measures may include appropriate technical, administrative, and organizational safeguards.

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure. Therefore, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.

Customers are also responsible for maintaining the confidentiality of their account credentials and should immediately contact us if they believe their account or information has been compromised.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Processing and fulfilling orders
  • Providing customer support
  • Maintaining business and transaction records
  • Handling disputes and complaints
  • Preventing fraud
  • Meeting legal, accounting, tax, regulatory, and compliance requirements
  • Enforcing our agreements and policies

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and regulatory requirements.

9. Third-Party Websites and Services

Our website may contain links, integrations, payment options, advertisements, social media features, or services provided by third parties.

If you access a third-party website or service, its privacy practices will be governed by that third party's own privacy policy.

Anika Saree is not responsible for the privacy practices, content, security, or policies of third-party websites or services.

We encourage customers to review the privacy policies of third-party services before providing personal information to them.

10. Children's Privacy

Our website is intended for general consumers and is not specifically directed toward children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate steps where required.

11. Your Privacy Choices and Rights

Depending on applicable law, you may have certain rights regarding your personal information, which may include the right to:

  • Request access to certain personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of information where legally permissible
  • Withdraw consent where processing is based on consent
  • Opt out of certain promotional communications
  • Raise concerns regarding the handling of your personal information

Requests may be subject to reasonable verification requirements and applicable legal limitations.

To exercise a privacy-related right or raise a concern, please contact us using the contact information provided on our website.

12. Accuracy of Information

You are responsible for providing accurate and complete information when placing an order or interacting with Anika Saree.

If you provide incorrect information, including an incorrect name, mobile number, email address, or delivery address, it may affect order processing, communication, or delivery.

Please review your information carefully before submitting it.

13. Changes to Your Personal Information

If you believe that information associated with your account or order is incorrect, you may contact us and request an appropriate correction, subject to verification and applicable limitations.

Changes to information associated with an order may be subject to our Cancellation & Order Modification Policy.

14. Data Breach and Security Incidents

In the event that we become aware of a security incident involving personal information, we may take reasonable steps to investigate, contain, mitigate, and address the incident.

Where notification is required by applicable law or regulation, we will provide the required notifications to affected individuals or relevant authorities within the applicable requirements.

15. Business Transfers

If Anika Saree undergoes a merger, acquisition, restructuring, sale of assets, change in ownership, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

Any successor entity may be required to honour applicable privacy commitments or provide appropriate notice where required.

16. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our business practices, technology, services, or applicable legal requirements.

Any updated version will be posted on this page with a revised “Last Updated” date.

Customers are encouraged to review this Privacy Policy periodically to remain informed about how their information is handled.

17. Contact Us

If you have questions, concerns, complaints, or requests regarding this Privacy Policy or the handling of your personal information, please contact Anika Saree through the customer support contact details provided on our website.

Business Name: Anika Saree
Website: anikasaree.com
Customer Support: Through the contact details provided on our website

We will make reasonable efforts to review and respond to privacy-related enquiries in accordance with applicable laws and our internal procedures.

18. Acceptance of This Privacy Policy

By accessing or using the Anika Saree website, creating an account, placing an order, or voluntarily providing personal information to us, you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with this Privacy Policy, please refrain from using the website or providing personal information, except where information is required to fulfil an existing legal or contractual obligation.

This Privacy Policy is intended to explain our general privacy practices and should be interpreted in accordance with applicable laws and regulations.